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  1.  permalink
    I've been using OpenDNS for a good while. All of a sudden today I keep getting the popup notification from OpenDNS that says this:

    "Are you using OpenDNS? No. Learn how to Setup OpenDNS".

    Why did all of a sudden something happen that caused the service to stop working? I've went into my router & for the life of me can't find the DNS server settings. I have not messed with my router settings at all before this happened.

    We did have a internet outage yesterday but that shouldn't have anything to do with this problem. I found this from my router but nothing specific for DNS setting to input the required settings for OpenDNS. Here's what I have from my Ubee router:

    DDNS Service: www.DYNdns.org or www.no-ip.com or disable
    User Name: ***********
    Password: ************
    Host Name: Home
    IP Address: ************
    Status: The hostname specified is not a fully-qualified domain name. (notfqdn)

    What do we use for host name? I'm using dynDNS.org for the service along with my username & password. I see no other options from my router to manually input the OpenDNS settings(208.67.222.222, 208.67.220.220). I know I've done this before to get my initial setup for OpenDNS.

    I don't see anything to allow me to do this now. I think we had a different router when we initially started using this service. Any help would be greatly appreciated. Thanks! :smile:
    Thankful People: taekwondogeek
  2.  permalink
    "What do we use for host name? I'm using dynDNS.org for the service along with my username & password. "

    Unfortunately, none of this has anything to do with using OpenDNS.

    Can you provide a link to the manual for you exact model and revision of router? Generically, the OpenDNS addresses go in the DNS fields in the WAN/Internet config page of the router. For some routers, you may only be able to configure them in the LAN/DHCP settings, which is equivalent to manually configuring DNS on the individual computers.
    Ref.
    https://store.opendns.com/setup/device/router
    https://store.opendns.com/setup/computer/

    "I don't see anything to allow me to do this now. I think we had a different router when we initially started using this service."

    Well, if you had configured the router, and the router is now a different one, you haven't been using OpenDNS since you replaced the router. Unless the OpenDNS addresses had been configured on the computer(s) one way or the other.

    Check:

    nslookup -type=txt debug.opendns.com.
    nslookup -type=txt debug.opendns.com. 208.67.222.222
    ipconfig /all
    Thankful People: tonybologna
    • CommentAuthorrotblitz
    • CommentTimeDec 3rd 2011 edited
     permalink
    "I've been using OpenDNS for a good while."

    Did you? So, where did you configure the OpenDNS server addresses then?

    "I have not messed with my router settings at all before this happened."

    So, apparently you didn't configure the OpenDNS server addresses on the router, but on the computer. So check there if they are still configured. If not, configure them again.

    "I keep getting the popup notification from OpenDNS"

    This is not from OpenDNS, but from the updater program you may have installed.

    "DDNS Service: www.DYNdns.org or www.no-ip.com or disable"

    You see, nothing about OpenDNS, as @maintenance said. OpenDNS isn't a DDNS service anyway, although it uses some of its technology.
    Thankful People: tonybologna
    • CommentAuthortonybologna
    • CommentTimeDec 3rd 2011 edited
     permalink
    Thanks for the replies! Here's a couple PDF links to my router:

    http://www.ubeeinteractive.com/data-sheet/new/DDW3611_U10C045_Data_Sheet_5_15_10.pdf
    http://www.twcbc.com/MediaLibrary/1/1/Content%20Management/Products%20and%20Services/Data/pdf/Ubee_DDW3611_Wireless_Config_and_Troubleshooting_Guide_071111.pdf

    I said I had configured my settings for OpenDNS from my router but I can't remember for sure. I just know I set all of my connected devices(PC,PS3,360) to work with the service. These connected devices were working like they should through OpenDNS.

    We've had to change routers several times due to both compatibility & performance issues. That's why I say I can't remember if I set this router up to work from the actual router login. I thought I did & since all of my connected devices were working through it you'd think I did. Anyhow, please take the PDF links & let me know if I can use the router login to configure OpenDNS. Thanks!

    Edit: I manually input the OpenDNS servers into the PC properties & it works now but that doesn't solve the router part. This will only work from the PC side of things. I must have not ever input OpenDNS settings into this particular router before. I see no place to do it! Any suggestions? :sad:
  3.  permalink
    It sounds like you had individual devices configured, instead of, or as well as, the router.

    The documentation shows nothing at all relevant. I can only suggest that you look under "Gateway" or possibly "Modem" for the WAN DNS settings. If you can't find these or cannot change them, you'll need to use the LAN DHCP settings to configure the DNS addresses, which I would guess are under "Wireless" in "Primary Network" or "Advanced".

    "I manually input the OpenDNS servers into the PC properties & it works now but that doesn't solve the router part. This will only work from the PC side of things."

    As far as filtering and DNS lookups go, it doesn't matter where you configure the addresses. You can configure them on every single device manually, if you must.
  4.  permalink
    I can't find any options for inputting the OpenDNS servers from my router. I can from PC like I said. I do have a DHCP server option that has this here:

    "DHCP Server Yes No
    Starting Address Set
    Private Starting Address ******** (1~253) Number of CPEs
    Public Starting Address 0.0.0. (1~254) Number of CPEs"
    Lease Time

    Is this the option you're talking about from the router? I see no way to input the DNS servers here though. Thanks!
  5.  permalink
    No, that's just for the IPs inside your network. If you see no DNS fields for LAN or WAN, then you'll have to configure the devices manually, or add a configurable router between the gateway and the rest of your network. Maybe you or someone you know has an unused one laying around somewhere?
  6.  permalink
    I have an extra router myself. It's a Netgear that was also provided by our ISP in the past. We just kept it! How do I configure a router to use with another router? Thanks!
    • CommentAuthorrotblitz
    • CommentTimeDec 6th 2011 edited
     permalink
    You connect an Ethernet WAN (modem) exit on the Netgear with the LAN (PC) entry of the Ubee. You may need a cross-over Ethernet cable, or even not. Then you connect all devices with the Netgear.

    If this opportunity is not given for these routers, why not simply just use the Netgear instead of the Ubee?
    Thankful People: tonybologna
  7.  permalink
    To be accurate, read the sections of the documentation for each router relevant to connecting with another router. Do not use "bridged mode". Make sure when reading any needed instructions that the Netgear will be connecting to the gateway upstream (the Netgear's WAN side), and that the gateway will be connecting to the Netgear downstream (the gateway's LAN side), and this will eliminate any unnecessary reading or guessing at which stuff is relevant.

    The "wing-it" method: Just connect the WAN port of the Netgear to one of the gateway's LAN ports, remove any other LAN cables from the gateway to the Netgear, then troubleshoot it as necessary until it works. Turn off LAN DHCP on the gateway, and turn it on for the Netgear. Of course, add the OpenDNS addresses to the DNS forwarders on the WAN/Internet configuration of the Netgear.
    Thankful People: ayousef2010, tonybologna
    • CommentAuthortonybologna
    • CommentTimeDec 6th 2011 edited
     permalink
    "If this opportunity is not given for these routers, why not simply just use the Netgear instead of the Ubee?"

    My Netgear router isn't a wireless router. It's a standard wired router. No wireless capabilities with that one guys! My Ubee is a wireless router & that's why we had to switch to the Ubee for wireless capabilities.

    I do remember being able to use OpenDNS with the Netgear we currently have as a spare router. What good does it do though if you need a wireless router? BTW, this Ubee router has a built-in modem. We now don't have a separate modem anymore. We rent our equipment through our ISP. We do plan on buying our own setup after the first of the year.

    What we pay for a router & modem would be saved after the 1st year or so since we rent now. We're gonna get one of these DD-WRT compatible routers & use a VPN service. That's for a later time though. I'd just like to be able to use OpenDNS through a router & not have to worry about configuring each device separately for the time-being. Thanks!

    "The "wing-it" method: Just connect the WAN port of the Netgear to one of the gateway's LAN ports, remove any other LAN cables from the gateway to the Netgear, then troubleshoot it as necessary until it works. Turn off LAN DHCP on the gateway, and turn it on for the Netgear. Of course, add the OpenDNS addresses to the DNS forwarders on the WAN/Internet configuration of the Netgear."

    I might give this a whirl. Can I still do this if my wireless router has a built-in modem?
    • CommentAuthorrotblitz
    • CommentTimeDec 6th 2011
     permalink
    "My Ubee is a wireless router & that's why we had to switch to the Ubee for wireless capabilities."

    Then try the other way around, the Netgear on the internet facing side, and the Ubee on the LAN facing side, connect both with an Ethernet cable as of above, and connect all devices with the Ubee.
    Thankful People: maintenance
  8.  permalink
    Yes, definitely switch that around as rotblitz stated, or you won't get what you want at all. *But* I've never seen a modem downstream from a router, which may even be physically impossible with, say, cable internet - no connectors. I'm not sure any of this could work at all. Rotblitz may have more to say on this.

    If you are planning on replacing equipment after the first of the year, I'd suggest the last-ditch method of configuring all the computers manually for now. Unless rotblitz's suggestion holds with respect to the modem being downstream from the router.
  9.  permalink
    "Yes, definitely switch that around as rotblitz stated, or you won't get what you want at all. *But* I've never seen a modem downstream from a router, which may even be physically impossible with, say, cable internet - no connectors. I'm not sure any of this could work at all. Rotblitz may have more to say on this.

    If you are planning on replacing equipment after the first of the year, I'd suggest the last-ditch method of configuring all the computers manually for now. Unless rotblitz's suggestion holds with respect to the modem being downstream from the router."

    Yes, please Rotblitz could you provide more details? How can this work with my setup? Thanks!
    • CommentAuthorrotblitz
    • CommentTimeDec 7th 2011
     permalink
    I don't know either. I had to study the user manuals of the routers and to experiment with different settings and cabling...
  10.  permalink
    I wasn't suggesting that rotblitz has a fix - your current equipment makes your situation seem insoluble as far as configuring routers to use OpenDNS.

    rotblitz: To clarify - have you ever known a modem to be placed downstream of a router? [Computers --> Modem --> plain Router --> Internet] I don't see how that would work.
  11.  permalink
    "I wasn't suggesting that rotblitz has a fix - your current equipment makes your situation seem insoluble as far as configuring routers to use OpenDNS.

    rotblitz: To clarify - have you ever known a modem to be placed downstream of a router? [Computers --> Modem --> plain Router --> Internet] I don't see how that would work."

    I wasn't saying he had a fix either. I was asking if he could elaborate further just like you had asked as well. But, why did Rotblitz even make that suggestion to begin with if it can't be done?
  12.  permalink
    I would guess that rotblitz missed the bit about what device would serve as a modem.

    "I wasn't saying he had a fix either."

    I was simply clarifying that there may be no fix, in response to, "How can this work with my setup?"
    • CommentAuthorslm841
    • CommentTimeDec 7th 2011
     permalink
    After setup, I pick block (porn). To test, if I get porn from index 99% blocked, yet now its 100% get porn or nudity - none blocked. How can I add a block to them.
    • CommentAuthorslm841
    • CommentTimeDec 7th 2011
     permalink
    "After setup, I pick block (porn). To test, if I get porn from index 99% blocked, yet now its 100% get porn or nudity - none blocked. How can I add a block to them."

    Its possible my IP address changed after network problem
    • CommentAuthorslm841
    • CommentTimeDec 7th 2011
     permalink
    "After setup, I pick block (porn). To test, if I get porn from index 99% blocked, yet now its 100% get porn or nudity - none blocked. How can I add a block to them."

    "Its possible my IP address changed after network problem"

    I proved it happened, I have new IP address. I deleted old and installed new address, now it works right.
    • CommentAuthorrotblitz
    • CommentTimeDec 7th 2011
     permalink
    "To clarify - have you ever known a modem to be placed downstream of a router?"

    Although technically possible, but less useful, no, I haven't seen or heard about such a modem.

    Many home routers have a built-in modem anyway, so if both routers have this, it doesn't matter what of this is the immediate connection to the ISP. The outer router must have a modem (built-in or separate), the inner router must have a WAN Ethernet exit to connect to the outer router.

    Also, many broadband modems are just called modems, but are in fact NAT devices, i.e. routers, but may be able to be operated in bridge mode.
    Thankful People: maintenance
  13.  permalink
    slm841

    1. Start your own new threads for your own questions.

    2. Install and run the Updater, as noted in the setup instructions. Problem solved.

This discussion has been inactive for longer than 30 days, and is thus closed.