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    • CommentAuthorerraticus
    • CommentTimeJan 1st 2012 edited
     permalink
    My problem: DNS IP / HTTP IP address mismatch error message on updater page when I turned on my computer.

    I have a Linksys WRT54GS Router, a ZyXEL Q100 modem, DHCP assigned by Qwest (now CenturyLink.)

    Everything has been working fine since initial setup about a week ago.

    * I do not have or use a proxy.
    * http://rotblitz.byethost7.com shows the same IP as the one the updater shows
    * http://welcome.opendns.com/ returns "Welcome to OpenDNS!
    * On the dashboard, my IP is displayed correctly, agreeing with other pages.
    * Under settings, it shows: "Your networks (showing the same as above-the same.)

    I updated the dns on the updater page---nothing changed.

    $ nslookup -type=txt debug.opendns.com.
    Non-authoritative answer:
    Server: resolver1.opendns.com
    Address: 208.67.222.222

    debug.opendns.com text =

    "server 10.dfw"
    debug.opendns.com text =

    "flags 20 0 2f6 0"
    debug.opendns.com text =

    "id xxxxxxx" (a 7 digit number, hidden, as I don't what this refers to.)
    debug.opendns.com text =

    "source xxxxxxxx:1174" (shows the same, correct IP as other reports.)

    I don't know what's going on or why the upadter page is reporting this error. Everything seems to be working, so why this error message?

    Any answers or suggestions would be appreciated.

    ...edit >> I checked again, and the error message is gone. Still, any reason why I should have received this error at all?
  1.  permalink
    Could have been some passing network weirdness with your ISP, or your IP was in the middle of an update. You shouldn't get such a message unless your DNS requests come from a different IP than your web traffic.

    Error reference here, if you see this again:
    https://www.opendns.com/support/article/83
    • CommentAuthorerraticus
    • CommentTimeJan 2nd 2012 edited
     permalink
    >> Could have been some passing network weirdness with your ISP, or your IP was in the middle of an update... <<

    I think I agree---I've not seen the error again, and all is working properly. I'm going with the "Copenhagen interpretation." ;-)

    (my forum "Vanillacons" and the "thanks" function haven't worked in several days.)
  2.  permalink
    "I'm going with the "Copenhagen interpretation." "

    Excellent metaphor. :bigsmile:

    Yes, the forum has been undergoing changes, and the thanks and Vanillacons have been broken. I just happen to remember the codes for some of them.

    You enclose the "codes"in colons (:code:). I recall: smile, bigsmile, wink, shocked, cool, tongue, sad, cry, angry, devil, confused, neutral, shamed.
    • CommentAuthorerraticus
    • CommentTimeJan 2nd 2012 edited
     permalink
    Thanks. :wink:
  3.  permalink
    "My problem: DNS IP / HTTP IP address mismatch error message on updater page"

    I have similar problem, with no resolution. The OpenDNS updater shows DNS IP and HTTP IP mismatch. I believe it is due to the cable-modem from my ISP (which is blocked for me). I have read

    "Error reference here, if you see this again: https://www.opendns.com/support/article/83"

    over and over, but it does not say what to do about it?? How to fix it??

    I started a new discussion here = http://forums.opendns.com/comments.php?DiscussionID=12781

    but there are no responses. I guess if the Updater has a mismatch, there is just nothing a user can do. When/IF my (DNS?) IP address changes, I will lose the ability to setup/customize OpenDNS. When that happens it seems to revert to the highest settings and there are pages I cannot access. It's frustrating, but at least I'm just a home user and using a free account.

    just thought of another Question! Is there a way to add both the DNS IP address and the HTTP IP address (like with a paid account) as a Network?? Would that cover both addresses?? Would the Updater still show a mismatch or would it match one IP address (DNS) with one of the Networks in my account??

    Or what if I create an additional Free account and add the HTTP IP address to that account??

    Anyone know??
  4.  permalink
    "but it does not say what to do about it?? How to fix it??"

    Get an ISP that doesn't do this? You can open a support ticket to see if you can add two networks to your account. But you would need to manually update for the "web" IP address at your Dashboard.
    • CommentAuthorrotblitz
    • CommentTimeJan 8th 2012 edited
     permalink
    "over and over, but it does not say what to do about it?? How to fix it??"

    You'll need your (or another) ISP not routing out your DNS lookups differently from your web traffic.

    "Is there a way to add both the DNS IP address and the HTTP IP address (like with a paid account) as a Network??"

    If your (grandfathered) account allows for more than one network, then yes.

    "Would that cover both addresses??"

    Yes, it would do.

    "Would the Updater still show a mismatch..."

    No.

    "...or would it match one IP address (DNS) with one of the Networks in my account??"

    No, the Updater does not "match IP addresses".

    "Or what if I create an additional Free account and add the HTTP IP address to that account??"

    This is indeed an option if your account allows for only one network.

    ---

    Whatever, the main issue is to maintain your "DNS" IP address information at OpenDNS, because OpenDNS does not yet provide an API for non-HTTP DDNS updates like TSIG.
  5.  permalink
    Thanks rotblitz. I've tried clicking on the "thanks" link by your post, but for some reason it doesn't seem to work for me.
    ------

    Could you clarify what "an API for non-HTTP DDNS updates like TSIG" ? I'm sorry for my ignorance, but I don't know "API" or "TSIG" is. And, I think I know HTTP, but not DDNS. sorry and thanks.

    What I meant by the Updater showing a mismatch, is that when I use the OpenDNS Updater app, it has a comment at the bottom, in red, that says my DNS IP address and my HTTP IP address are a "mismatch" and my settings might not work correctly. So I was asking, if I was able to add 2 IP addresses to my account (a paid account, as I am not grandfathered) would the OpenDNS Updater app still show that message?

    Thanks again for always trying to help.
    • CommentAuthorrotblitz
    • CommentTimeJan 11th 2012 edited
     permalink
    "Could you clarify what "an API for non-HTTP DDNS updates like TSIG" ?"

    API: http://en.wikipedia.org/wiki/API
    DDNS: http://en.wikipedia.org/wiki/DDNS
    TSIG: http://en.wikipedia.org/wiki/TSIG

    "What I meant by the Updater showing a mismatch, is..."

    Yes, I exactly know what you meant, really.

    "So I was asking, if I was able to add 2 IP addresses to my account (a paid account, as I am not grandfathered) would the OpenDNS Updater app still show that message?"

    I thought I had answered this in my previous message, didn't I? The answer was "No.", meaning: no, it wouldn't show that message under these circumstances.

    Regarding "a paid account, as I am not grandfathered": The one is not related to the other. A grandfathered account is one that has still the old properties and features no longer available with new accounts (no matter if paid or not), like the ability to maintain multiple networks under one account. New accounts allow only one network (no matter if paid or not).

    And yes, the "thanks" link doesn't work since the last recent site relaunch. Sometimes things get worse...
  6.  permalink
    Thank you so very much, rotblitz! :)
    • CommentAuthordlugo
    • CommentTimeJan 30th 2012
     permalink
    I have had this problem with my Qwest ISP (CenturyLink). I just had it happen again a few minutes ago. But I think I may have discovered a solution... on my iMac (Lion), anyway.

    After hitting the Update button in OpenDNS Updater to no avail, I went to:

    System Preferences > Network > Advanced > TCP/IP > Renew DHCP Lease > OK

    Within seconds the "mismatch" message went away. But, maybe it was a fluke. Will have to try it again if it ever happens again. Anyone else get similar positive results using this 'solution'?
    • CommentAuthorrotblitz
    • CommentTimeJan 30th 2012
     permalink
    Then it was not a real mismatch of DNS and web IP addresses.

This discussion has been inactive for longer than 30 days, and is thus closed.