Your IP:

Our Forums Have Moved!

Visit our new forums at http://community.opendns.com/forums/ to post on topics and read the latest content. These forums are now read-only archives.

K-12 Forums

Talk with other K-12 network administrators in your state.

Or see all states.

Categories

Vanilla 1.1.4 is a product of Lussumo. More Information: Documentation, Community Support.

This discussion has been inactive for longer than 30 days, and is thus closed.
    • CommentAuthorespencer
    • CommentTimeJan 27th 2012 edited
     permalink
    I noticed my content filter stopped working, and my OpenDNS Updater says
    "Your OpenDNS filtering settings might not work due to DNS IP address (IP address) and HTTP IP address (IP address) mismatch"
    The HTTP IP address is the same one as my router network, but the DNS IP address is different. This message and these IP addresses are showing up on the updater on all computers in the network.

    I read the article "Networks with Dynamic IP Addresses" in the Knowledge Base and followed the steps there (I already had "Dynamic IP Update" enabled in settings). It says that I "can manage dynamic IP addresses manually"
    "Log in to the OpenDNS Dashboard and go to the Settings tab. If OpenDNS has detected a new IP address for the network, an icon displaying green arrows will be visible next to your network's IP address. Another IP address will be displayed underneath the original. If this second IP address is now being used by this network, click the icon to complete the IP address update to OpenDNS."

    I have not seen any green arrows or new IP address displayed on the dashboard.

    How can I resolve this mismatch in IP addresses? Do I need to change the addresses from routerlogin.net to match the new/different DNS IP?

    Thanks!
    Mister Spencer
    • CommentAuthorrotblitz
    • CommentTimeJan 27th 2012
     permalink
    First ensure that this mismatch is effectively given:
    - Visit http://myip.dnsomatic.com/ to see your "HTTP IP address".
    - Execute "nslookup myip.opendns.com." to see your "DNS IP address".

    If they are really different, then there is not much you can do. Only your ISP can, because most likely they do this. Another reason could be you're using a proxy, internally or externally.

    Also, what message does http://welcome.opendns.com/ show up with?
    • CommentAuthordlugo
    • CommentTimeJan 30th 2012
     permalink
    Try renewing you DHCP lease. This seemed to work for me, though it may have been a fluke.
    • CommentAuthorespencer
    • CommentTimeFeb 27th 2012
     permalink
    The HTTP IP address shown when I click on http://myip.dnsomatic.com/ is the same as the HTTP IP address shown on the OpenDNS updater (and also in my Netgear SmartWizard page, where it is set to "get dynamically from ISP"), which is different from the DNS IP address shown on the updater. The DNS IP address, I believe, is the one that has changed (that one is set to "get automatically from ISP" in my router SmartWizard page).

    When I go to http://welcome.opendns.com/ I get this message:
    "Oops! You aren't using OpenDNS yet. Let's fix that...." and I have followed the basic instructions on that page to verify that OpenDNS is indeed not working.

    I am not sure how to renew my DHCP lease.

    It looks as though I need to contact my ISP to get help resolving this IP address issue.
    • CommentAuthorrotblitz
    • CommentTimeFeb 27th 2012
     permalink
    "The DNS IP address, I believe, is the one that has changed (that one is set to "get automatically from ISP" in my router SmartWizard page)."

    No, you'll see your "DNS IP address" when entering the command:
    nslookup myip.opendns.com. 208.67.222.222
    Your router cannot know it.

    "I am not sure how to renew my DHCP lease."

    You don't need to. In order to see if you're able to use OpenDNS, enter:
    nslookup -type=txt which.opendns.com. 208.67.222.222
    • CommentAuthorespencer
    • CommentTimeMar 20th 2012
     permalink
    When I enter the command "nslookup -type=txt which.opendns.com. 208.67.222.222" the command prompt does not stay open long enough for me to read it.
  1.  permalink
    Open the command prompt first. Don't paste the command in the run box.
    • CommentAuthorRed Prince
    • CommentTimeMar 21st 2012
     permalink
    In other words, type cmd in the run box, and only after the command prompt opens type the nslookup... thing in the command window.

This discussion has been inactive for longer than 30 days, and is thus closed.