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    • CommentAuthorbhud7
    • CommentTimeOct 30th 2012
     permalink
    What IP address should I use under "add a network"? I looked up IP address using Whatsmyip is that what I need to enter? I have several computers using the wireless router and I want the setting to apply to all.
    • CommentAuthorzelus
    • CommentTimeOct 30th 2012 edited
     permalink
    Hi bhud7,

    When registering a network with OpenDNS you should use the public/external/WAN IP address of the network itself: https://dashboard.opendns.com/settings/

    For your current network, this will be the IP address displayed at the top of your Dashboard as well as IP checkers like http://www.whatismyip.com/

    After registering and configuring the network, all of the computers that share that same external IP address and use OpenDNS will be affected by the same settings that you configure.

    Please flush the web browser caches and DNS resolver caches of the computers if you see otherwise:
    http://www.opendns.com/support/article/67
    http://www.opendns.com/support/article/68
    • CommentAuthorbhud
    • CommentTimeOct 30th 2012
     permalink
    Zelus,

    Thanks. When I entered the ip address from whatismyip.com, I received email to verify. When I clicked link to verify, I received this message. Now what?

    Your IP (2602:206:32d5:c800:c81d:7d04:a240:b447) does not match the one you are trying to verify.

    If you can, please click the link from that IP address to verify it.

    If you cannot, please contact us and explain your ownership/management of the IP address in question.
    • CommentAuthorzelus
    • CommentTimeOct 30th 2012 edited
     permalink
    Hi bhud,

    Looks like your dual stack IPv6 and IPv4 network is not being detected on our side properly - I have verified the network in your account.

    If you have registered a network that has an IPv4 address that changes then please use the OpenDNS Dynamic Updater Client on one of the computers that is on the network.

    Installing and using the Updater Client will ensure that your selected network settings are applied to the proper network and that your network statistics are accurate (opt-in), even when your network address changes: http://www.opendns.com/support/dynamic_ip_downloads/
    • CommentAuthorbhud
    • CommentTimeOct 30th 2012
     permalink
    Zelus,

    I ran the updater and received message that I do not have a network and that I need to add a network.
    • CommentAuthorrotblitz
    • CommentTimeOct 30th 2012
     permalink
    Do not check "send Dns-O-Matic updates" in the Updater.
    Ensure that the network label at https://dashboard.opendns.com/settings/ and in the Updater match, case-sensitive.
    • CommentAuthorbhud
    • CommentTimeOct 30th 2012
     permalink
    DNS updates is not checked. Where do I check to see name in Updater in insure match?
    • CommentAuthorzelus
    • CommentTimeOct 30th 2012 edited
     permalink
    Hi bhud,

    >"I ran the updater and received message that I do not have a network and that I need to add a network. "

    It looks like you deleted your verified network from your account on 2012-10-30 at 22:04:24 GMT - you will need to re-register your network if you wish to send Dynamic IP Updates again.

    Please open a support ticket to continue resolution to this issue, as others on the forums cannot help since it relates only to your particular account: https://dashboard.opendns.com/support/
    Thankful People: rotblitz

This discussion has been inactive for longer than 30 days, and is thus closed.