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Vanilla 1.1.4 is a product of Lussumo. More Information: Documentation, Community Support.

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  1.  permalink
    My users recently demonstrated to me that one of the most popular industry-standard web sites used by the Aviation community has been blocked as being flagged as AdWare. This apparently happened before we were OpenDNS members. The site in question is airnav.com.

    I flagged it for review, but this brings up a very important question. Is there any kind of official review of sites before they are tagged as distributing AdWare? Voting simply is not enough, as the few people who voted on the site obviously did not read the definition of "AdWare" as provided by OpenDNS. YES, this site does operate as a potential source of advertising for the aviation community, on a business-to-business level (NOT unsolicited). But, NO, this site absolutely does not install software on your PC without your knowledge. In fact, this site is highly recommended by many industry partners, including the FAA, airport operators, Microsoft (on their flight simulator "for more information" pages, and trade organizations such as the NBAA, ATA, and AOPA.

    Incorrectly listing sites such as this under "AdWare" completely negates the advantages of OpenDNS for many customers, as they use OpenDNS to block REAL AdWare sites and are forced to disable that category of blocking due to the inaccuracies of the block database.

    Also, given the widespread DNS Cache Poisoning attacks that are presently occuring, RESEARCH must be done to confirm that the AdWare/SpyWare/Virus that just infected a computer REALLY came from the site that it appears to have come from. In the South Florida area, with BellSouth as the DNS server, I have personally witnessed 6 DNS Cache Poisoning attacks in the last week, that caused viruses to be seemingly installed via completely legitimate web sites.

    Also, is there a way that a web site operator who gets listed in a category can request removal, like the various AntiSPAM databases provide for? Getting listed in an incorrect negative category on systems such as this can cause major negative impacts on a site's business.

    In short, OpenDNS is a good idea, but in my opinion, a lot needs to be done to tweak the process by which sites are categorized, in order to make it a reliable source of DNS services for businesses.
    Thankful People: macmenco
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      CommentAuthormiked
    • CommentTimeAug 14th 2008
     permalink
    Administrator
    Domains are voted by the community. Once they receive enough votes, a moderator reviews and either approves the decision of the community or forwards it to an administrator (OpenDNS employees) for further review.

    We will be speaking with the moderator who approved this domain into the AdWare category. I will also correct the listing now.

    Sorry for the inconvience this has caused.
    Thankful People: shawnkhall, goldaviation
  2.  permalink
    Thank you for your assistance, Miked. I will post if my clients notice any other inappropriately-blocked business-related sites.
    • CommentAuthoraz000001
    • CommentTimeAug 17th 2008
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    I have seen several cases of reputable sites serving as adware below the root directory without the propreitor's knowledge. I can't say it's the case for airnav.com, but I suggest it as a possiblity
    • CommentAuthor9nails
    • CommentTimeAug 17th 2008
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    When a site is listed as Ad-Ware, is this site submitted as the top level domain only, or during submitting, can someone actually point to a forum page or corrupted file that is the suspect for the ad-ware?

    I'm new to OpenDNS, but I'm willing to participate and have some experience managing and scoring sites under my day job. I take site categories very seriously and can see where careless scoring can do more harm than good.
    Thankful People: wolfgang512, dabitch
    • CommentAuthorrotblitz
    • CommentTimeAug 17th 2008
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    DNS in general only deals with domain names (host names). It cannot cover any URL below the domain name.
    There is other software on the market (often freeware), which can do that.
    • CommentAuthorwolfgang512
    • CommentTimeAug 27th 2008 edited
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    This is a very good example for confusing the Adware and the Advertising tag. Unfortunately some people tag practically every business website as Adware, which shows the confusion of these two tags.
    • CommentAuthorhydroeng
    • CommentTimeAug 28th 2008
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    I think it's likely that some people (I have noticed a couple of moderators / "top users" in particular) seem to list everything that includes "web analytics" as AdWare. That is, for example, if the website is using Google's Analytics for visitor tracking. This is NOT Adware. I've brought this up in the forum before.

    By the way, congrats to goldaviation for getting airnav.com reviewed. I recently requested the site to be reviewed (maybe 2-3 weeks ago) without any changes. Obviously it takes a large forum posting for a site to be reviewed directly by the opendns staff.

    In short, the Adware category is completely broken and useless in its current state. Any moderators that list sites as Adware simply because they include javascript visitor tracking needs to be punted.
    Thankful People: wolfgang512, dabitch
    • CommentAuthorwolfgang512
    • CommentTimeAug 28th 2008 edited
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    I agree, and I think it's even worse. It seems some people tag websites just for gettings points, massive tagging, low quality. I'm sure they never checked the websites they have submitted. Others will doublecheck? Not good thinking.

    Examples: budsmoker.com was tagged drugs, but it's porn.
    mountedshooting.com was tagged weapons, but its computer hardware.

    This clearly demonstrates that massive tagging of websites doesn't work. And some poor buggers out there are the victims. Why is a German butcher's website Malware plus anonymizer? Why is a dance school Malware? It seems all Russian websites end up tagged Malware, pretty much the same with German websites. Don't tag when you don't understand what's the website about, when you can't speak the language, don't tag without having visited the site. I know, this would slow the process down, but at this stage quality is poor.

    Unfortunately St Bernard's don't do better. Just an example: palmers.at, Austria's biggest clothes company, is tagged porn, but it's just their lingerie online shop. Flagging for review remains without response.

    I must say, I get a bit disappointed about the whole idea. Maybe you should not get points any more for submitting websites, that might help a bit.
    Thankful People: rotblitz, shawnkhall, dabitch
    • CommentAuthorwolfgang512
    • CommentTimeAug 28th 2008 edited
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    ...and I forgot: approved forum websites get tagged Chat as well, what's that for?
    Thankful People: rotblitz

This discussion has been inactive for longer than 30 days, and is thus closed.