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Vanilla 1.1.4 is a product of Lussumo. More Information: Documentation, Community Support.

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Domain Name System (DNS) troubles: Ad Aware won't update

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    • CommentAuthorzendeath
    • CommentTimeNov 12th 2007
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    I use ad-aware antispyware program from lavasoft. Since I started using the openDNS domain servers, the ad-aware is indicating an "error retrieving update" when I try to update the definitions in the program. I know this is caused by the DNS servers, because if I change them to my ISP's it works fine. Any suggestions?
    • CommentAuthormycroftklf
    • CommentTimeNov 12th 2007
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    I believe I saw this behavior in the distant past (2-3 years) and then again in the past month (since using OpenDNS).

    I uninstalled, d/led, reinstalled. No update problem since.
    • CommentAuthorpencoyd
    • CommentTimeNov 12th 2007
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    Same problem. But since I wasn't running the "new" free version of Adaware, I decided to update to that first. After installing the new version, updates work again.
    • CommentAuthorwashuu
    • CommentTimeNov 13th 2007 edited
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    I see what is the problem.
    When ad-aware asks for IP of host "download.lavasoft.de.edgesuite.net" it SHOULD get response of NX (domain not exists). Then it asks for "download.lavasoft.de" and it gets the response: 82.99.19.11.
    But OpenDNS returns IP for guide.opendns.com instead of NX message, thus Ad-aware wants to get update from this server, and gets nothing.

    Simple resolution of problem: add line

    82.99.19.11 download.lavasoft.de.edgesuite.net
    to your \windows\system32\drivers\etc\hosts file.
    It doesn't require to download any newer version of Ad-aware than you already have.

    BTW: ad-aware downloads from this server only file /public/personalwu.dat which contains (in cleartext) description of the newest update, and redirects to
    http://download.lavasoft.com/public/personal/defs.ref
    Thankful People: Daniel Gifford, Matt Pippen, diakun
    •  
      CommentAuthornoah
    • CommentTimeNov 14th 2007
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    Administrator
    Washuu, are you running the free version of Ad-Aware?
    • CommentAuthorwashuu
    • CommentTimeNov 15th 2007 edited
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    yes, I am running exactly: 1.06r1, with update (as of today) SE1R202. It is free downloadable version (but not from lavasoft website, They have 2007 version which I don't like).
    This is NOT version 2007 nor professional (payable) version.

    I have noticed problems with not existent domains in work with other applications than ad-aware, and so far adding the entry in hosts file (the next hostname that should be queried) always resolved the problem.
    • CommentAuthordiakun
    • CommentTimeNov 30th 2007
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    Washuu, Thank you, you are a genius. :bigsmile: bless you !

    just to note For Win2000 or XP Pro users directory for hosts file will be

    \winnt\system32\drivers\etc\hosts file

    All the best, Phil

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