Shortcuts are used by less than 0.1% of our customers and no longer work as reliably as we'd like them to. Therefore, we will soon be hiding the feature for new customers until we can bring it back without it causing more headaches than it solves. For existing customers, if you are using shortcuts, configuration of shortcuts will move into Settings and will no longer occupy an entire tab of navigation. Please contact support if you have any feedback on this change. We hope that streamlining the product in this way, will make it easier to use and understand, especially for new customers.


Daniel Gifford
OpenDNS.com

good

good feature, works wel on my network

Shortcuts are what got me to use OpenDNS. Sadly though I have seen how they have been more and more of a struggle to utilize in each new browser.

I *don't* use short cuts *at the moment* because they don't do what I want. I'd like to be able to add local IP here and be able to route traffic not just http.

Just to note this would make open DNS very sticky for me. ISPs are starting to catch up the extra that OpenDNS offers ...

Here's hoping shortcuts come back working even better.

I use shortcuts all the time, and now they don't seem to work, or haven't worked for two days and now I am having to type the whole address into the URL bar.

My IP is a dynamic IP and hasn't changed for years, and the OpenDNS Guide stopped being the default search engine the same day my shortcuts quit working. I haven't mucked around with the settings in my dashboard. The only time I have ever been in my dashboard is when I add a new shortcut. Now when I type in a shortcut it goes to Google search results (which is the default web search in Firefox).

"the OpenDNS Guide stopped being the default search engine the same day my shortcuts quit working."

So, you explained it yourself. Then establish the Guide as the default search engine again, and your shortcuts will work.

I'm getting the 503 error when I type a shortcut in. Using firefox 3.6.13

"I'm getting the 503 error when I type a shortcut in. Using firefox 3.6.13"

Again, you must define the OpenDNS Guide as default search engine to make shortcuts work.
http://guide.opendns.com/url=
And probably some other settings depending on the browser. For FireFox in about:config:
keyword.URL = http://guide.opendns.com/?url=
keyword.enabled = true

any ideas why it would work sometimes and sometimes not?

I don't have a static ip, but my ip hasn't changed. Is there a setting to make sure the info is updated?

I have had the same problem with shortcuts. Sometimes they work and sometimes they give me a 503 error. And if that wasn't enough sometimes one shortcut will work then when I open another a different shortcut won't. I've checked all the usual things on all the computers & router in my home. All the comps & my router has the opendns addresses in their dns fields. I've also added the "guide.opendns.com" to the search domains field in the networking settings of system preferences on every computer (Mac only household) This problem also seems to happen in both Safari & FireFox. I cant seem to find any problem on my end. I hope it's just a temporary bug & is fixed soon. Shortcuts are one of the things that brought me to opendns & would be sad to loose it.

I'm also having the same problem described by onecomputersavvyguy

This is an "Update on Shortcuts" sticky thread. If you are having problems, please start your own topic thread or open a support ticket.

What needs tobe done to make shortcuts work in Chromium/Chrome?
I used the tip above for Firefox, but it didn't work for Chromium.

FYI: My shortcuts *do* work when using FireFox...

thanks

Under Advanced Settings, Network Shortcuts, click the link.

edit: If you've created a new account since the Shortcuts notice above, they will not be available.

Open a support ticket.

"but now it's not showing up anymore..."

Try this direct link: https://www.opendns.com/dashboard/shortcuts/

You can even add a shortcut to it.
E.g.: sc --> https://www.opendns.com/dashboard/shortcuts/