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  1.  permalink
    Recently shortcuts have stopped working reliably. Sometimes they work, sometimes they don't and use get a '503' error.
    This can even happen during one internet session, they will work for a while and then stop.
    Settings are all set correctly, including search settings.

    HELP -
  2.  permalink
    I have been seeing this the last few days as well. Randomly get a 502 or a 503 error. It looks like it is having troubles filling in the .com on URLs as well as shortcuts not redirecting.
    • CommentAuthorzelus
    • CommentTimeJun 7th 2011
  3.  permalink
    Funny you send us to the other link - if you notice at the end of it we were told to quit asking questions about the problem, it was a sticky link about shortcuts - not problems with shortcuts!
    • CommentAuthorzelus
    • CommentTimeJun 7th 2011
    dansmail26, we never asked users not to stop asking questions. Other OpenDNS users may, but admins won't. You're more than welcome to create a ticket about your particular case or refer to the forums for help.
  4.  permalink
    Thanks zelus - I just thought 'maintenance' was a little rude in his answer on the other thread. IMHO, asking questions about problems with shortcuts on a shortcut sticky thread wasn't really improper.
    And I knew we were fine asking questions, my reply above should have said we were told to quit asking on that thread, not altogether.
  5.  permalink
    Yeah, I saw the link you provided above. But, doesn't that just apply to users having issues with shortcuts? I have mine turned off right now because I saw they were having problems. The real annoyance for me is that "domain typos" aren't working. As your example says in the dashboard section, if I type "google.cmo" it should correct to "" ... Which it isn't. (I get a 503 error)

    Also, if I type "google" without a "www" or a ".com" it should correct that as well, which it does, but it takes literally 30 seconds to do so.

    Thanks any help!
  6.  permalink
    Here's an update.... the last 3 days in a row..... it doesn't work in the mornings, but in the evenings it works great.

This discussion has been inactive for longer than 30 days, and is thus closed.