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Vanilla 1.1.4 is a product of Lussumo. More Information: Documentation, Community Support.

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  1.  permalink
    Hey everyone!

    I've got an internal helpdesk portal that I'd like users to be redirected to when they type in 'HelpDesk' in the browser address window.

    I've defined the shortcut for 'helpdesk' to point towards "http://172.30.0.205/portal" on my internal network. However, when people type that in, IE, FireFox, Chrome, etc, it never works. It instead searches for the term 'helpdesk'.

    Any suggestions?
  2.  permalink
    That is because that IP address is in private address space. No internet DNS server can resolve that.
    Thankful People: OpenDNS User
    • CommentAuthorrotblitz
    • CommentTimeOct 27th 2010
     permalink
    @realbinette
    Unlike @maintenance and @Marc think, it should work, and it does work. I use such shortcuts myself with success, e.g.:
    intranet -> https://192.168.2.11/
    router -> http://192.168.2.1/
    router2 -> https://192.168.2.2/
    router3 -> http://192.168.2.3/

    The trick is, for every browser, that the default search engine for searches from the address line must be the OpenDNS Guide: "http://guide.opendns.com/?url="
    For browser specific instructions and other shortcut related stuff see
    http://www.opendns.com/support/category/1

    With such shortcuts to LAN addresses no *resolution* takes place, just a *redirection*. And this can be to anything (internal name or IP address), which can be reached by a direct entry as well.

    Let us know how it goes on then...
    Thankful People: zelus

This discussion has been inactive for longer than 30 days, and is thus closed.